1L Glass Carafe

Returns:

1. In case, a customer wants to return a parcel, delivery charges will be paid by the customer
2. Return request should be sent within 48 Hours of receiving the parcel
3. The amount will be refunded in form of a store voucher that can be used by the customer in their next order
4. Glass & Furniture items can NOT be Returned or Exchanged due to risk of damage during the return process

Damages:

1. In case of receiving a damaged item, a complain should be sent via WhatsApp number or email with pictures of the relevant damage within 48 Hours.
2. Our customer care team will examine the issue & provide options as they deem fit.